1. Introduction

Welcome to Naija Shops! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Naija Shops, you agree to the terms outlined in this policy.

2. Information We Collect

a. Personal Information:

When you create an account, make a purchase, or use our services, we may collect personal information such as:

- Name

- Email address

- Phone number

- Pick-up and Delivery Address

- Payment information (e.g., credit card details, bank account)

b. Transaction Information:

We collect information related to your transactions, including:

- Order history

- Payment details

- Delivery details

c. Technical Information:

We gather technical data to improve your experience, including:

- IP address

- Browser type and version

- Device type and operating system

- Referring website

- Pages visited and time spent on our site

d. Usage Data:

We collect information about how you use our platform, such as:

- Search queries

- Clicks and interactions

- Preferences and settings

3. How We Use Your Information

We use your information to:

- Process and manage orders and transactions

- Provide customer support and respond to inquiries

- Improve our website and services

- Personalize your experience and offer tailored content

- Send promotional materials, newsletters, and updates (with your consent)

- Monitor and analyze usage trends to enhance our platform

4. How We Share Your Information

a. Service Providers:

We may share your information with third-party service providers who assist us in operating our platform and delivering services, including:

- Payment processors

- Shipping and delivery companies

- Marketing and analytics services

b. Legal Requirements:

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

c. Business Transfers:

In the event of a merger, acquisition, or other business transition, your information may be transferred to a successor organization.

d. Consent:

We may share your information with your consent or at your direction.

5. Security of Your Information

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

a. Access and Correction:

You have the right to access and update your personal information by logging into your account or contacting us.

b. Opt-Out:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

c. Data Deletion:

You can request the deletion of your personal information by contacting us. We will delete your information unless we are required to retain it for legal or business purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Naija Shops does not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us, and we will take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Naija Shops 

Email: support@naijashops.com